Day-to-Day Service and Repair

 

Wireless Networks

A successful meeting depends upon having the right information at your fingertips. Although you (and your laptop) may roam, you need your business data to stay secure. Computer Comfort's expert technicians can connect you to your office network and the Internet without wires using wireless networking. Wireless networks allow you or a visiting client to use laptops throughout your office, and make it easier and more affordable to add new workstations to the network where connects do not exist. It's a very cool way to save money, increase productivity and improve worker satisfaction.

For more information please fill out our quick response form and we'll be in touch shortly.

Field/On-site Service

Your time is valuable. Bringing your equipment into our shop may not be the best option for you, or more likely, your problem is network related. Most companies have visions of endless interruptions and enormous repair and maintenance bills. We take a different approach. Our technicians will come to your business to diagnose and repair computers, laptops, printers, servers, wiring and networks. Using our diagnostic checklist, we systematically and quickly diagnose your problem, repair it and then, unlike the typical approach, we report and explain exactly what was done so that you understand what we did and even learn how to prevent it in the future.

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Shop/In-house Service

Computer Comfort also offers diagnostic and repair services in our shop. A great option when it isn't convenient for an on-site visit and you can work without your equipment for a few days. Unlike retail repair shops whose solution is usually to reformat your hard drive and wipe out your data, our skilled technicians do whatever it takes to fix the problem while preserving your information. Plus, you'll receive the same personal, friendly attention that you receive with our on-site technicians.

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Remote Access

Advanced technology enables Computer Comfort technicians to remotely access your network to perform repairs and maintenance without ever stepping foot in your office. Once we've enabled a customer to allow us to use remote access, Computer Comfort can respond in an instant to maintenance and other requests, and reduce your downtime while avoiding travel charges. It can mean smaller bills for the same quality of service.

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Business to Home Service

Telecommuting can enhance worker productivity, increase employee retention and improve customer satisfaction by ensuring your data is always at your fingertips. Computer Comfort has a deep understanding of both business and home computer needs. Combined, it enables us to easily secure a connection from home to your desktop at work, giving you the same capabilities and access to data as if you were at the office. Employees who are not onsite can still seamlessly operate and integrate with the workflow of the business as if they were right there there.

For more information please fill out our quick response form and we'll be in touch shortly.

Laser Printer Repair

Laser printers can't run forever without maintenance, no matter how much we wish it weren't so. If your office printer jams, picks up multiple pages, or smudges, it's time for a service call. Computer Comfort can help your business save money by extending the life of your printer with regular maintenance and occasional repair. We also offer convenient service agreements that get us there with a quick phone call.

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Service/Maintenance Agreement

Save money, time and receive priority service with our Service/Maintenance Agreement. Businesses can purchase a block of service hours at a reduced standard hourly rate. You'll receive priority service for every call and a monthly statement letting you know the amount left on your agreement. There are no invoices to be paid for each visit, saving you additional billing headaches.

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Post-disaster recovery and restoration

Floods, fires and other disasters don't necessarily mean the end of your data (or your business). Although rebuilding after a tragedy can be difficult, Computer Comfort can often restore your computer data, rebuild your network and enable a seamless continuation of your business operations. We work with you to rebuild a network that fully integrates your business process and look for opportunities to utilize your current system in ways you may not have thought of, so that when your system is restored, you actually come out ahead.  

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Disaster and Hardware Failure Planning

Computer Comfort develops and implements comprehensive contingency plans for your computer system, anticipating large scale or simple data losses before they happen. Unlike working with boutique business IT network consultants, our down to earth technicians understand what a stressful experience this can be and take the time to explain in simple terms exactly what happened and how to prevent it in the future. You can relax knowing that your business is protected and will survive a catastrophic event. It's simple insurance against a moment that can shut down your business for days or even weeks.

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Installations

Installing hardware and software can create computer conflicts and enormous business delays. Computer Comfort ensures your new technology will work seamlessly with your existing system by providing delivery, configuration and implementation of software and hardware with minimal downtime. Our technicians make sure you understand what we're going to do, when it will be done and once complete, how it operates. We'll help you fully realize your investment in new hardware and software so that you're left to do what you're best at, running your business.

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Upgrades

You can spend a lot of money on technology, but spending it wisely can be a challenge. When you work with Computer Comfort, you'll spend the right amount for the capabilities your business really needs. We work from a unique position. We ask, “What are you trying to accomplish” rather than “What do you want to buy?”   And the experts at Computer Comfort can help you extend the life of your current computer system by capitalizing upon your existing technology. After upgrading your system, your technology will deliver the improved efficiency and productivity you need to increase your business's performance.

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Hardware

Your computer system is the heart of your ability to execute on ideas and perform for your customers, and it's an expensive investment. Computer Comfort's skilled technicians help you keep your business running smoothly and maximize your investment by keeping your computer system well maintained. We'll work with you to determine your business needs and then custom-build guaranteed systems that do what you want today, with room to grow for tomorrow. And since Computer Comfort offers a complete range of services—including hardware repairs, maintenance, installation and upgrades—you'll have one set of hands on your computer system, and one place to turn for answers.

For more information please fill out our quick response form and we'll be in touch shortly.

Software

Your computer software needs are complex and wide-ranging. Computer Comfort's installation experts install, maintain, and upgrade software packages to meet your business's changing needs. By preventing software conflicts—a common headache when upgrading or adding software—we help you save you money down the road. We also work well with specialized industry software subcontractors to assist with the installation, maintenance and upgrades of your industry-specific software packages. And because we provide a complete range of services, you'll know that you're getting comprehensive care.

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(LAN) local area network

When you operate efficiently, your company lowers expenses and makes more money. Computer Comfort's technicians help by streamlining how you work with data. Connecting individual computers together allows your company to share hardware, software, data and Internet resources.   A local area network will open up a whole world of opportunities, such as inter-office email and secure data back-ups. You'll be able to share resources such as printers, data, and Internet connections, a great way to improve productivity and reduce costs.

For more information please fill out our quick response form and we'll be in touch shortly.

(WAN) wide area network and VPN Connections

Remote offices often struggle to share data and work efficiently. Our experts create secure wide area networks so all your offices and remote locations will work as if they shared the same office. Using technology such as wide area networks (WAN) and virtual private networks (VPN) allows staff to share hardware, software and data, no matter how far away the may be.

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Cabling

Managing a computer network isn't just about hardware and software. When you need to repair or expand your cabling system, you can turn for a complete wiring solution to the same company that takes care of your computer system. Computer Comfort can run any type of cable throughout your office, and service it so you'll always know it's running perfectly. You'll receive a comprehensive solution, providing you with more time to tend to your daily functions. We will also make recommendations and perform maintenance of new and existing cabling to avoid any future problems.   

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Microsoft services

Unqualified technicians can have a negative impact on your computer network and your business. Working with a company that understands how to integrate technology and software allows you to operate your business more efficiently. Computer Comfort's Microsoft Certified Technicians diagnose and repair all Microsoft-related issues. We've invested in the education of our technicians so they have a level of competence that's recognized directly by Microsoft itself. This gives you the confidence in our ability to get the job done correctly and quickly.

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Emergency Response

The world does not operate during “business hours” alone.   When a computer emergency arises, you need solutions quickly. Computer Comfort's technicians are available to solve any computer problem via remote access or telephone support, regardless of business hours. We'll keep your system running 24/7.

For more information please fill out our quick response form and we'll be in touch shortly.

Data Recovery Services

Losing precious data is a worst-case scenario for businesses. During this stressful time you can trust Computer Comfort's skilled technicians do everything possible to retrieve your data that could not be recovered by conventional methods. Rather than talking over your head, our friendly technicians will make sure that you understand exactly what happened and show you how to avoid a similar situation in the future. You can relax knowing that your business's important data is in the best hands.

For more information please fill out our quick response form and we'll be in touch shortly.

 

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